Udit M.

About Udit M.

I am an operations and risk leader with over a decade of experience driving high-impact delivery, complex investigations, and large-scale business transitions across Barclays and NAB.My career has been built on leading teams through ambiguity, strengthening control environments, and delivering outcomes that balance speed, quality, and strategic alignment.At Barclays, I led core functions across Retail Loans, Fraud Detection & Investigations, Merchant Acquiring & Issuing, and Operations Readiness. I managed end-to-end business transitions, uplifted governance frameworks, and enhanced operational stability through disciplined execution and strong people leadership.At NAB, I spent 29 months leading international payments investigations and played a pivotal role in transitioning and stabilising a 100+ FTE business into India. My focus remained on building scalable delivery models, uplifting risk & controls, and embedding customer-obsessed, execution-driven behaviours across teams and processes.After completing this chapter, I took a purposeful career break for full-time parenting — a phase that strengthened my adaptability, patience, and perspective, and allowed me to return with clarity, resilience, and renewed energy.I am currently working with AML RightSource as Manager – Client Delivery, where I leverage my investigations background, operational leadership, and risk transformation experience to drive value in an engagement-driven AML and financial crime delivery environment.Core Strengths & Leadership Value• People leadership & culture building• Fraud investigations, AML mindset & risk uplift• Large-scale business transition & operational readiness• Process transformation & efficiency management• Client delivery excellence & stakeholder partnership• Governance, controls & disciplined executionI am always open to connecting, exchanging insights, and collaborating across the AML, risk, compliance, and operations leadership landscape.

Experience

1. Client Delivery Manager

   AML RightSource

   Dec 2025 — Present · Noida, IN

   Currently leading AML SAR Operations, managing large, multi-site teams across Noida and Kolkata, delivering end-to-end SAR investigations for a global fintech client. I oversee operational delivery across production, quality, ageing, and regulatory SLAs, while navigating complex upstream and downstream dependencies.My role involves stabilising newly ramped teams, addressing productivity and quality challenges through data-led root cause analysis, and implementing practical controls to manage investigation complexity—particularly in high-risk, high-volume environments. I work closely with North America stakeholders, Transaction Monitoring teams, SMEs, and QA, ensuring alignment across the full transaction monitoring to SAR lifecycle.I am actively driving initiatives around- Operational stabilisation and scale-up of SAR investigations- Quality uplift through targeted defect reduction and control adherence- Capacity and ageing management in regulatory-sensitive- Cross-team calibration to reduce downstream rework and inefficiencies- Process governance and continuous improvement, balancing compliance with operational efficiencyWith over a decade of experience across Barclays and NAB, spanning AML, fraud, disputes, payments investigations, and large-scale operations leadership, I bring a strong execution mindset with a focus on building sustainable teams, simplifying complexity, and delivering outcomes in high-risk environments.

Education

• PGDAV College

  Bachelor's(honours), Computer Science

  2011 — 2014

• St. Johns Academy

  Secondary, CBSE Board

• BVM School (Bhai Parmanand Vidya Mandir)

  Higher Secondary, PCM