Udit Gupta
Passionate Professional Driven to Excel in customer success.
- Role
- Senior Product Support Specialist at Udacity
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Udit Gupta
Experienced Customer Success and Support professional with 5+ years in SaaS, specializing in onboarding, retention, and technical troubleshooting. Skilled in Zendesk, Salesforce, and Jira, I excel at resolving complex issues, reducing churn, and driving customer satisfaction. I’ve collaborated with cross-functional teams to enhance service quality and mentored teams for operational excellence. Passionate about building strong customer relationships and delivering long-term value. Let’s connect!
Experience
Senior Product Support Specialist
Jan 2026 — Present · US
Education
Barkatullah University, Bhopal
Bachelor of Business Administration - BBA, Accounting
2019 — 2022
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