Udhaya Kumar

Platform planning & Network design engineer at TCTS

Role
Customer Service Executive at Tata Communications Transformation Services (TCTS)
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Udhaya Kumar

I am a highly skilled and dedicated Network Operations Center (NOC) Engineer with over 3 years of hands-on experience in network design, troubleshooting, monitoring, and incident management. My expertise includes managing and optimizing network performance across various technologies, including routing and switching. Throughout my career, I have demonstrated a strong ability to troubleshoot and resolve network issues swiftly, ensuring minimal downtime and optimal network efficiency. I am also passionate about continuously improving network infrastructures, which led me to take on the role of a Team Lead in a project focused on the optimization of SDH (Synchronous Digital Hierarchy) networks. As a Team Lead, I manage a team of 4 engineers, coordinating efforts and ensuring smooth execution of tasks related to network optimization and incident management. I strive to foster collaboration and a high-performance culture, ensuring that projects are completed on time and meet all technical specifications. Core Skills: Network Operations & Monitoring Routing & Switching Incident Management & Troubleshooting SDH Network Optimization Team Leadership & Project Coordination Network Design & Architecture

Experience

  1. Customer Service Executive

    Tata Communications Transformation Services (TCTS)

    Apr 2025 — Present · Chennai, IN

Education

  • Agni College Of Technology

    Bachelor of Engineering - BE

    2017 — 2021

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Udhaya Kumar — Customer Service Executive at Tata Communications Transformation Services (TCTS) in Chennai, TN, IN | Unifers