Uddhab Behera
Lead Engineer at Stellantis | Product/Application Support LEAD | SRE
- Role
- Lead Engineer at Stellantis
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Uddhab Behera
A seasoned IT with over decade worth of experience in performing Tier-2/3 Application/Production Support,UAT maintenance,infrastructure support,user requirements & documentation.=>Possess the knowledge on SRE principles.=>Possess the knowledge on Retail,TEM,MarTeck, Payment Device and Automotive application.=>Experienced in ITSM Processes(Problem/Incident/Change/Release Management),SLA/OLA Agreement, Process Improvements & Audits.=>Coordinating & managing Tier-2 Teams as Team Lead which involves frequent user interactions & discussions, managing support requests, incidents, issues, hotline calls, emergency calls, tickets & business continuity activities.=>Provide regular communication to management & stakeholders of production operations about applications, including risks, issues & mitigation.=>Provide proactive sense of application & systems support, by anticipating user questions & needs & committed in managing & following up on application issues.=>Troubleshoot potential system problems, attempting to re-create the customer’s problem on a local machine,evaluate customer collected data (event logs, crash logs,core dumps etc) for determination of root cause of customer technical problems; document the troubleshooting procedures,update the problem solution database & write FAQ’s.=>Expert in configuring Splunk Alerts Setup Configuration and Dashboard Implementation.=>Good Understanding of AWS Services (RDS,S3,EC2,VPC,Cloudwatch,CloudTrail,IAM) & Devops Tools like Version Control tools (GIT/GITHUB),Configuration Management Tools (Ansible).=>Utilizing the knowledge of Shell Scripting in automating the health checks which requires manual efforts & SQL Scripts for loading Files using SQL of Languages- Unix Shell Scripting(BASH/KSH/CSH),Perl Scripting (5.8/5.10),Core Java(Java 1.6),HTML,SQL & PL/SQL,Basic Power-shell.Devops Tools- GIT,Ansible,Vagrant,Jenkins.Databases- Sybase,Oracle 9i/10g/11g/12c,IBM DB2 10.1/11.1Monitoring Tools- ITRS Geneos,Kibana,Grafana, Splunk,Prometheus.Ticketing Tools- Service Now/Jira.Programming Tools- SQL Developer,PL/SQL Developer,SQLPLUS,Toad,Edit-plus,VI Editor,Putty/SsH/SFTP, JIRA.Cloud Skills- AWS SOA, AWS SAA.
Experience
Lead Engineer
Sep 2025 — Present · Bengaluru, IN
Education
Utkal University
Bachelor of Computer Application (BCA)
2005 — 2008
Biju Pattanaik University Of Technology
Master of Computer Applications (MCA), Computer Engineering
2009 — 2012
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