Udaykumar Kancharla.
ServiceNow Certified Developer (CSA) & Full Stack Java Developer | Frontend UI/UX (Angular, React) | Spring Boot, AWS, Microservices |
- Role
- Servicenow Developer (Full Stack) at Tata Consultancy Services
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Udaykumar Kancharla.
I am a Certified ServiceNow professional with 6+ years of IT experience, specializing in…
Experience
Servicenow Developer (Full Stack)
Jun 2025 — Present · Richmond, VA, US
Designed and customized ServiceNow applications, including forms, layouts, modules, tables, and views to meet client requirements.• Built and optimized reports, gauges, dashboards, and homepages for leadership visibility.• Developed Business Rules, Script Includes, Client Scripts, Catalog Scripts, and UI Policies/Actions using JavaScript, AngularJS, HTML, and CSS.• Implemented Service Catalog requests, request items, and workflows to automate onboarding, approvals, and task routing.• Maintained and enhanced SLA definitions, workflows, and notifications to ensure compliance.• Configured Flow Designer and Integration Hub to build integrations and automate processes.• Developed system integrations using Flow Designer.• Automated manual tasks by scripting with ServiceNow APIs, server/client-side logic, and scheduled jobs.• Configured and executed Automated Test Framework (ATF) to validate platform changes.• Applied Agile/Scrum methodologies in iterative development and sprint planning.• Provided platform consulting and module implementation while ensuring alignment with business requirements.• Worked on building ServiceNow workflows, orchestration, and automation of business processes • Customized Taxonomies to dynamically display categories, subcategories, and filters in the Service Portal, improving content discoverability and navigation for end users.• Implemented dropdown customizations using UI Policies, Client Scripts, and Reference Qualifiers to control field visibility, ordering, and conditional options based on user selections (e.g, subsidiary/facility, impacted organizations).• Extended Activity Stream and Notifications behaviour by troubleshooting email replies, event queue triggers, and backend vs. frontend comment handling.Environment: ServiceNow (ITSM, PPM, GRC, Flow Designer, IntegrationHub, ATF), JavaScript, AngularJS, Node.js, HTML, CSS, REST/SOAP Web Services, Agile/Scrum
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