Uday Rao Kale
Team Lead, Global Optical Customer Support at Cisco
- Role
- Technical Consulting Engineer Customer Delivery at Cisco at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Technical Consulting Engineer Customer Delivery at Cisco
Apr 2017 — Present · Bengaluru, IN
Working with Cisco TAC since April, 2017 with the following inline Job profile:• Responsible for taking care of Customer escalations and service requests for Cisco Optical Products (ONS15454 MSPP/MSTP, CPT, CPO/CTM, CTP ).• Helping customer in troubleshooting network problems, resolving outage issues, designing of new networks.• Lab re-creates, testing of new products and their features while working with developers in recognizing new defects.• Troubleshooting DWDM/OTN/SDH and Packet Optical Technologies for Global customer.
Education
Sanjay gandhi polytechnic ,Bellary
Diploma
2008 — 2011
Rao Bahadur Y.Mahabaleshwarappa Engineering College, Bellary.
BE
2011 — 2014
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