Uday Pratap Singh
Devops Engineer @Kyndryl India
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WORK HISTORY
Devops Engineer @Kyndryl India
Noida, IN
EDUCATION
IMS ENGINEERING
Bachelor's degree, Electrical, Electronics and Communications Engineering
ABOUT UDAY PRATAP SINGH
I am ITIL certified experienced Telecom professional with 5+ year’s industry experience in Change management, Problem Management data analytics. I am currently working as Problem Manager for Ericsson India Global Services Pvt. Ltd. For Virgin Media (UK) & Telenet (Belgium) project. My deliverables include Root cause analysis, Continuous Service improvement, SLA Management for network problem records, Trend analysis of incidents and elimination of repetitive faults, build service management road-map for cases where automation can be done to avoid manpower & Time, support data-driven operations, writing automation script in python for data analysis, Post-incident review for critical & emergency cases from end to end perspective.
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