Uday Naidu
Team lead @amazon | Last Mile
- Role
- Team Lead Transportation & Delivery Operations at Amazon
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Uday Naidu
Enthusiastic Data Analyst with a strong focus on logic development, SQL data ETL, and…
Experience
Team Lead Transportation & Delivery Operations
Oct 2023 — Present
Lead and manage a 150+ member workforce, including UTR staff, OTR associates, and delivery partners, with a strong focus on people management, performance development, and engagement.• Monitor and drive adherence to key performance metrics such as on-time delivery, first-attempt success rate, and productivity to ensure SLA compliance.• Collaborate with the NOC (Network Operation Center) team to track vehicle movements and maintain alignment with CPT (Critical Pull Time), SDT (Scheduled Departure Time), and SAT (Scheduled Arrival Time).• Strategically partner with stakeholders and site leadership to optimize delivery operations and support business growth.• Conduct training, mentoring, and performance reviews to enhance workforce capability, reduce attrition, and build a high-performance, customer-centric culture.
Education
Mumbai University
Bachelor of Engineering - BE, Electrical
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