Udai Kiran
Unisys Support Engineer
- Role
- Request Management Tier 2 at Unisys
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Udai Kiran
Our team at Unisys thrives on delivering exceptional IT support, a commitment that stems from my academic grounding in. We prioritize user satisfaction and system efficiency, addressing intricate technical challenges with a strategic and analytical mindset.At the intersection of managerial insight and technical know-how, I contribute to service enhancements, driving organizational growth. My proficiency in Microsoft Office and software installation, underpinned by a mastery of Service-Level Agreements, enables us to uphold and exceed the service standards that are the hallmark of our team\'s success.
Experience
Request Management Tier 2
Aug 2024 — Present · Hyderabad, IN
Managed Azure user profile creations, privileged account management, software installations, and troubleshooting for Windows and Mac systems.• Oversaw active directory, Citrix, Office 365, and asset management for Unisys in Hyderabad, Telangana, India.
Education
SR Digi School - India
Bachelor of Business Administration - BBA, Business Administration and Management, General
EThames College, Hyderabad
Bachelor of Business Administration - BBA, Business Administration and Management, General
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