Uchit Raval

About Uchit Raval

Technology-focused and passionate professional with 13 years of hands-on experience in IT…

Experience

1. Sr Technical Project Manager - Technology Transformation

   Cornerstone Building Brands

   Apr 2023 — Present

   Data Migration: Dayforce & Active Directory Sync• Led projects to integrate HR tool Dayforce and Active Directory using identity access management SaaS connector – Automated the user lifecycle management process for employees globally.• Designed end-to-end program roadmap and plan to create orchestration for various operations – User provisioning, de-provisioning & user life cycle management. • Collaborate with cross-functional team – HR Tech, CRM, Service Now & Active Directory to design and implement outbound integration to business applications.• Worked closely with internal stakeholders, business leaders, project teams, and vendors to discover and gather business requirements and expectations• Communicate effectively with key stakeholders to provide regular updates, and create presentations and reports on program progress, accomplishments, risk, and mitigation strategy on a weekly and monthly basis.• Design and administer project documents – Project charters, Use cases, runbook and design workbook, risk, mitigation and rollback, Quality checklist, Sign-off, Go/No-go, and Project closure documents. CCaaS Migration• Led and managed 2 Service centers\' end-to-end contact center migration project - Migration from Mitel telephony system to Genesys• Designed current state and future state project plans, workshop schedules for discovery, qualitative and quantitative analysis reports, design workbooks, Build, test, and training plans.• Single point of contact between vendors, business team, and implementation team- responsible for planning, budgeting, monitoring, and stakeholder satisfaction• Ensuring smooth communication through weekly cadence, touchpoint meetings, all-hands calls & executive summary meetings• Identifying key stakeholders in every stage of the project and creating a centralized repository to store project documents that are accessible to all key stakeholders.

Education

• Mahatma Gandhi Kashi Vidyapith University, Varanasi

  Master's degree

  2007 — 2009

• SKEMA Business School

  Master of Science - MS

  2020 — 2021

• University of Mumbai

  Bachelor of Engineering - BE

  2004 — 2007

• Thakur Polytechnic

  Diploma in Electronics & Telecommunication Engineering

  2001 — 2004

• Niranjanlal Dalmia High School

  S.S.C

  2000 — 2001

Skills

• Dns
• Troubleshooting
• Dhcp
• Microsoft Technologies
• Operating Systems
• Sccm
• Data Center
• Windows Xp
• Servers
• Itil
• System Administration
• Software Installation
• Security
• Microsoft Sql Server
• Vmware
• Infrastructure
• IT Service Management
• Technical Support
• Microsoft Certified Systems Engineer
• Active Directory
• Xp
• System Center Configuration Manager (Sccm)
• Windows Server
• Hardware
• Ccna
• Microsoft System Configuration Center Manager (Sccm)