Ubaid Khan
“ Operations (CSA) at TP,Ex Prod Compliance Sr. Associate , RP OPS” at Amazon, Ex Operations Manager Decathlon Sports India PVT LTD.
- Role
- Operations (Csa) at TP
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Ubaid Khan
Results-driven Product Compliance Senior Associate and Operations Manager with 2+ years…
Experience
Operations (Csa)
Jan 2025 — Present · Lucknow, IN
Operations Interval Driver-Compliance Control -Attrition Control -Process enhancement -Soft Skill Development - Quality Control-Subject matter expert-Performance KPI controller -Answering customer inquiries and resolving complaints via phone, email, mail, or social media-Guiding and advising customers by providing them with information about products or services-Keeping records of customer interactions, transactions, comments, and complaints-Communicating with various internal departments to ensure customer needs are met-Maintaining a thorough knowledge of the company’s products or services to provide accurate information to customers-Building sustainable relationships and trust with customer accounts through open and interactive communication-Following up with customers to ensure their technical issues are resolved-Using customer feedback to improve the customer service experience-Training other staff members to provide top-notch customer service
Education
University of Lucknow
Bachelor of Commerce - BCom, Business/Commerce, General
2015 — 2018
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