Tzena Gauldin

About Tzena Gauldin

A results-driven executive with extensive experience in managing complex projects and…

Experience

1. Firm Administrator

   Heninger Garrison Davis, Llc

   Aug 2016 — Present · Birmingham, AL, US

   As Firm Administrator at HGD Law Firm, I lead operations planning and strategic oversight across HR, marketing, culture, systems administration, reporting, and compliance. My focus is on aligning people, processes, and communication in a way that reflects our firm’s commitment to excellence and our belief that our people are our most valuable asset.I guide the design and implementation of policies and programs that support employee relations, performance development, compensation, safety, and staffing—ensuring our internal environment reflects the same client-centered, integrity-driven approach we bring to every case. From onboarding and benefits to ongoing education and leadership development, my role is to foster a workplace where each team member feels supported and empowered.On the marketing side, I oversee our internal and external communications, including digital presence, brand strategy, social media, community involvement, and targeted campaigns. I work closely with our leadership team and outside partners to ensure every touchpoint reflects who we are—resilient, committed, and focused on delivering exceptional outcomes for clients.Day to day, I help identify challenges, facilitate open conversations, and develop strategic action plans—always aiming to blend big-picture thinking with detail-oriented execution. Whether we\'re improving internal systems, refining our client experience, or cultivating our community presence, I strive to lead with clarity, consistency, and collaboration.At the heart of it all is our CIRCLE of Core Values —Client-Centered, Integrity Driven, Respectful, Committed, Leadership Oriented, and Excellence Focused. That’s the standard we uphold, and the culture we continue to build.

Education

• Jacksonville State University

  Bachelor of Science (B.S.)

Skills

• Marketing
• Copy Editing
• Nonprofits
• Program Management
• Coaching
• Project Planning
• Communication Training
• Leadership
• Sales Management
• Marketing Communications
• Workshop Facilitation
• Operations Management
• Public Speaking
• Sales
• Management
• Public Relations
• Internal Communications
• Event Planning
• Selling
• Fundraising
• Creative Direction
• Marketing Strategy
• Spokesperson
• Event Management
• Risk Management
• Strategic Communications
• Newsletters
• Facilities Management
• Business Process Improvement
• Sales Process
• Community Outreach
• Training
• Youth Development
• Nonprofit Organizations
• Social Media
• Recruiting
• Team Leadership
• Strategy
• Strategic Planning
• Sales Operations