Tywon Davidson

About Tywon Davidson

Excited to finally find occupation that’s not a job!

Experience

1. Data Center Technicians Atr-c

   Microsoft

   Oct 2025 — Present · WI, US

   identifying and resolving common computer issues, such as software bugs and hardware failure* administering emergency backup systems to avoid long periods of downtime* running diagnostics and interpreting results accurately to provide appropriate recommendations* working with data center personnel and clients to troubleshoot issues* installing and configuring servers, network equipment, storage devices, and other hardware components essential in data centers* installing circuits that require advanced fiber terminations* orienting and training new users on how newly installed equipment and software applications work* reviewing, proposing, and implementing improvements on data center sites* keeping detailed records of all work activities, including changes in configurations or settings* maintaining reports on the repair and maintenance history of network equipment* documenting server failures and downtimes* maintaining equipment inventory records* documenting data center processes and keeping activity logs

Education

• ITT Technical Institute

  AAS, Computer Network Systems

  2005 — 2007

• Waldorf College

  AA, Liberal Arts

  1996 — 1999

Skills

• Firewalls
• Computer Hardware
• Sharepoint
• Install and Configure Network Protocols
• Microsoft Office
• Os X
• Information Technology
• Operating Systems
• Security
• Help Desk Support
• Customer Service
• Network Administration
• Network Security
• Software Installation
• Servers
• Microsoft Word
• Computer Repair
• Windows
• Wireless Networking
• Windows 7
• Troubleshooting
• Dhcp
• Laptops
• Dns
• Microsoft Exchange
• Hardware Support
• Windows Xp Pro
• Lan-Wan
• Microsoft Excel
• Technical Support
• Set-Up Management of User Accounts
• Active Directory
• Xp
• Windows Server
• Hardware
• Software Documentation
• Networking
• Windows Xp
• Printers