Tyson Riding

About Tyson Riding

I help organizations make sense of complex technology and cybersecurity challenges while keeping people at the center of every solution. Over the past decade, I’ve built a career around customer success. Not just meeting expectations but building trust, solving problems, and driving real outcomes. I’m passionate about the intersection of cybersecurity and technology, and I thrive on translating technical complexity into clarity and value for the people I work with.

Experience

1. Customer Success Manager Ii

   Dataminr

   Sep 2024 — Present · UT, US

   Advise enterprise security and cyber leaders on operationalizing real-time OSINT for geopolitical instability, cyber threat activity, infrastructure risk, and executive protection.Reduced alert volume by 50% while maintaining fidelity for multiple at-risk enterprise customers, driving higher platform value realization and adoption through a repeatable framework tailored to security team workflows.Design precision alerting frameworks including APT segmentation, ransomware tracking, CVE monitoring, and layered Boolean logic to improve signal precision and accelerate threat response workflows.Drive retention and expansion through documented risk mitigation outcomes, executive alignment and measurable adoption milestones.Partner cross-functionally with Sales and Product to align monitoring strategy with broader customer risk objectives.

Education

• Timpanogos High School

  High School

  2004 — 2008

• University of Utah

  Political Science and Government

  2008 — 2010

Skills

• Customer Service
• Mac
• Iwork
• Sales
• Ios
• Retail
• Leadership
• Iphone
• Photoshop
• Photography
• Account Management
• Management
• Customer Experience
• Os X
• Customer Satisfaction
• Team Leadership
• Social Media
• Mac Os