Tyson Freeman

Role
Technical Program Manager at Microsoft
Location
Atlanta, GA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tyson Freeman

Currently working as a Program Manager at Microsoft and very passionate about using my…

Experience

  1. Technical Program Manager

    Microsoft

    Mar 2022 — Present

    Led engineers and worked with external teams to improve supportability and profit margins for Azure Container Instances • Onboarded external customers, analyzed support case and usage data points using KQL and Power BI dashboards • Improved support processes & documents, analyzed the cost/feasibility of implementing infrastructure components • Worked to increase average customer satisfaction from 4.15 to 4.45 out of 5 points & drove changes to increase gross margins

Skills

  • Cascading Style Sheets (Css)
  • Salesforce.com
  • C++
  • Teamwork
  • Project Management
  • Data Analytics
  • Marketing
  • Team Leadership
  • C
  • Time Management
  • Javascript
  • Html5
  • Microsoft Office

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Tyson Freeman — Technical Program Manager at Microsoft in Atlanta, GA, US | Unifers