Tyson Davis
Sr Manager, Revenue Cycle Ops @Emory Healthcare
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WORK HISTORY
Sr Manager, Revenue Cycle Ops @Emory Healthcare
Currently oversee 27 Patient Access Reps, 2 Financial Counselors, 1 Patient Access Coordinator, and 1 Patient Access Supervisor, which results to 31 employees •Currently manage/coordinates hospital-based revenue cycle functions that include financial clearance, charge capture, billing, coding, A/R follow-up, denial management, and customer service •Currently serve on the following hospital committees: Registration Training, Patient Experience Council, and PX99 Council •Work closely with Patient Financial Services (PFS) to minimize account discrepancies •Develop ongoing working sessions with clinical leadership on standardization of best practices •Establish meetings/huddles for operational work flows, productivity, and process improvement •Currently manage the registration functions for Main Admissions, Orthopedic and Spine, Outpatient Imaging, and Financial Counseling •Develop employee schedules for Main Admissions, Orthopedic & Spine, and Financial Counseling •Manage day-to-day operation of staff, including but not limited to work assignments, task management, and time management •Order employee uniforms and department supplies •Create, post, and remove current/future job requisitions, along with interviewing future candidates •Actively follows the organization policies and procedures to meet best practices •Operate under a leadership rotation “on-call” schedule for the Emergency Department for holidays •Provides on-going performance feedback, addresses problems, hires, orients, and trains employees •Works closely with the Patient Access Coordinator to formulate plans for employee development •Maintain and monitor work-queues and dashboard reports for assigned departments •Developed a Quality Assurance workflow to reduce registration errors •Attends/performs in-services as appropriate for operational needs •Developed an employee engagement team to maintain and boost the morale amongst the department •Perform crucial conversations
EDUCATION
Herzing University
Bachelor's degree, Health/Health Care Administration/Management
Jack Welch Management Institute
Master of Business Administration (M.B.A.), Business Administration and Management, General
ABOUT TYSON DAVIS
I am an experienced Patient Access leader with a demonstrated history working in the…
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