Tyresha Thomas

Scheduling Coordinator @Desert Radiology

US

Knowledge of scheduling procedures, paperwork processing requirements, and various insurance coverages. Knowledge of medical terminology and scheduling software. Knowledge of and experience in using office equipment including telephone, fax, computer and photocopierand experience in using radiology-related computer systems (RIS). Knowledge of customer service concepts and techniques. Ability to schedule approximately 100 - 120 exams per day and to pay close attention to detail for extended periods of time. Ability to apply good judgment,problem solving skills, and communicate clearly in person and on the telephone. Use interpersonal skills to effectively interact with physicians, other facility staff, patients and families when providing instructions or responding to questions or exchanging patient-related information, As well as organize and prioritize tasks effectively. Ability to read, understand and follow oral and written instructions. Ability to maintain confidentiality of patient record information. Strong customer service skills and the ability to keyboard proficiently and knowledgeable of medical terminology.

Manual Arts Senior High

High School Diploma