Tyrese Weekes
Client Team Specialist @IP Integration
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WORK HISTORY
Client Team Specialist @IP Integration
Reading, GB
During my time at IP Integration, I have taken on key roles in driving success and contributing to major initiatives within the company including- Prospected and qualified inbound/outbound leads to generate new business opportunities for the sales team- Conducted high-volume outreach through calls, emails, and social media to engage potential clients- Developed a deep understanding of the company\'s products and services to tailor messaging for specific industries and customer pain points, AI, and Digital Transformation including Genesys CX, Avaya, Verint, and Calabrio- Assisted in the integration of Hubspot with our prior systems, focusing on planning, workflow implementation, and CRM customisation- Maintained a pipeline of leads through effective follow-up and nurturing techniques- Participated in client meetings to understand their pain points and business objectives, collaborating with internal teams to provide tailored solutions that drive long-term success and ensure ongoing customer satisfaction.
EDUCATION
Solent University
Business, Business, Management, Marketing, and Related Support Services
ABOUT TYRESE WEEKES
Professional Background: Contact Centre Specialist at IP Integration As a…
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