Tyreed McCrea
Sales Engineer| Solutions Engineer| Sales Development Rep| Business Development Rep
- Role
- Front Desk Receptionist at Quality Inn And Suites
- Location
- Hobbs, NM, US
- LinkedIn followers
- 500 followers
About Tyreed McCrea
An aspiring and enthusiastic Sales Engineer with 5 years of experience in Customer…
Experience
Front Desk Receptionist
Jun 2023 — Present · NM, US
Communicated with customers simultaneously to manage their portfolios via Hello Gm (General Manager) to keep them up-to-date and to increase customer retention rate-Explain and recommend different services depending on the clients needs and preferences -Evaluate and follow up with all guest relations, complaints and administer proper use of market metrics for hotel improvements and guest satisfaction -Built and maintained positive relations with the guests resulting in a 35% increase in customer satisfaction-Answering phone calls asking about our Availability to see if were at 100% occupancy -Maintain a Database including guest contact information and rewards program enrollment by 20%
Education
University of South Florida
Bachelor's degree
Keiser University
Bachelor's degree
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