Tyre Dillon
Senior Information Technology Specialist @Prime Technical Services Inc
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WORK HISTORY
Senior Information Technology Specialist @Prime Technical Services Inc
Meridian, MS, US
Installed software, modified, and repaired hardware and resolved technical issues • Provide base level IT support to non-technical personnel• Manage call flow and responded to technical support needs of customers• Resolved customer issues in a clear, understandable manner• Identified and solved technical issues with a variety of diagnostic tools• Reimaging Computers• Resolved computer hardware and software, printing, installation, word processing, email and operating system issues• Maintaining /Monitoring Active Directory Groups and Policies
EDUCATION
Western Governors University
Master of Science - MS, Cybersecurity and Information Assurance
Mississippi State University
Bachelor of Science - BS, Information Technology
Pearl River Community College
Associate of Arts - AA, General Studies
ABOUT TYRE DILLON
Experienced and dedicated Enterprise BICES Sr. System Administrator with a proven track…
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