Tyquan Smith
Managed services engineer - Voice. Network systems operator for the Army National Guard. Cisco Alum | AWS x2
- Role
- Managed Services Engineer - Voice at AudioCodes
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Tyquan Smith
Voice Network Engineer, former Cisco Unified Communications engineer. With experience in Networking, VoIP, SIP, AWS, and Azure cloud technologies. I was awarded for my role in bringing up and maintaining communications between different sites during an operation.
Experience
Managed Services Engineer - Voice
Mar 2025 — Present · Morrisville, NC, US
Solving Escalated issues for AudioCodes Advanced VoIP routing, SBCs and Gateways. • Creating routes on ARM, manage DIDs via scripting.•Integrate MS Teams Direct Routing with various vendors and troubleshoot SBC issues.• Creating Azure Cloud subscriptions, resource groups, and deploying MS Teams resources using PowerShell.• Proactive monitoring of On premise and Cloud based Voice infrastructure.• Collaborating with ISPs and Carriers to resolve voice telecommunications issues
Education
US Army Signal School
Nodal Network Systems Operator-Maintainer, Information Technology
Institute for Veterans and Military Families - IVMF
Computer Systems Networking and Telecommunications
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