Ty Nichols

About Ty Nichols

Ty Nichols | The Habit StrategistTransforming Leaders Through Habits, Communication & Influence — One Habit at a TimeMost leadership trainings fade after the applause. I make behavior stick.With over 20 years in corporate leadership roles at Comcast, Target, Cintas, and CarMax, I’ve learned that great leaders aren’t born—they’re built. And the ones who thrive long-term? They’ve mastered one thing: strategic habits that shape how they lead, communicate, and influence daily.As a Certified Tiny Habits® Coach (trained by Stanford’s BJ Fogg) and a Distinguished Toastmaster (DTM) with dozens of public speaking awards, I bring science-backed systems and storytelling that move audiences to action.Whether I’m training federal agents, coaching first-time managers, or delivering keynotes at national conferences, I help professionals: Speak with confidence Lead with clarity Build cultures of accountability And create habits that actually last My approach blends: • Behavior design & habit formation • Emotional intelligence & body language • Real-world leadership experience from Fortune 500 floors to federal agencies Ideal For:If you’re looking for a…• Keynote speaker who educates, entertains, and equips• Communication coach using proven, science-backed strategies• Leadership trainer who understands real-world challenges• Partner who drives lasting behavioral change — not hypeLet’s work together — one habit at a time. Notable Clients Include:DOJ, FBI Lab Support, Maryland Department of Corrections, Mayor’s Office of Employment Development, Atlas Restaurant Group, and more.If you’re planning your next leadership summit, agency retreat, or company training — let’s connect.

Experience

1. Learning and Development Manager

   ZoomInfo

   Oct 2025 — Present · Bethesda, MD, US

   Facilitate training sessions for customers, both new and existing, in accordance with established programs, to ensure immediate adoption and success while creating lasting impact- Document and track trainings, attendees, notes and follow-ups for assigned customer base in Salesforce CRM- Develop content for trainings for both customers and internal stakeholders (and employees, occasionally). This includes working with the Learning & Development team to conduct needs assessments, meeting with internal stakeholders to understand product enhancements, and developing strategic methods to facilitate training- Drive customer engagement beyond onboarding & fundamental trainings towards the highest degree of proficiency through our ZoomInfo Certification program- Customize each training based on audience/buyer personas and company profiles while leveraging their business challenges to formulate success strategies- Work cross-functionally with the Account Managers and Customer Success Managers to schedule trainings and provide information that has a direct impact on customer health and retention- Determine and apply assessment instruments to measure learner progress. Prepare monthly and annual reports on training program effectiveness.

Education

• University of Maryland Global Campus

  Bachelor's degree, Mass Communication/Media Studies

  2014 — 2018

Skills

• Marketing
• Big Box
• Leadership
• Hiring
• Retail Sales
• Public Speaking
• Logistics
• Training
• Customer Satisfaction
• Marketing Communications
• Inspiration
• Presentations
• Microsoft Word
• Retail
• Team Leadership
• Interviews
• Personal Development
• Time Management
• Microsoft Powerpoint
• Sales Management
• Manage Client Relationships
• Loss Prevention
• Store Management
• Talent Management
• Strategic Planning
• Merchandising
• Social Networking
• Management
• Team Building
• Crm
• Door to Door
• Up-Selling
• Presentation Skills
• Microsoft Office
• Sales
• Store Operations
• Customer Service
• Driving Results
• Coaching
• Program Management