Tyrus Jones
Customer Service Manager at Piedmont Airlines
- Role
- Customer Service Manager at Piedmont Airlines
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Tyrus Jones
I am a marketing professional and on-air host with a passion for creating, producing, and…
Experience
Customer Service Manager
Aug 2023 — Present · Arlington, VA, US
Manage the operational activities of the department in accordance with established policies and procedures in a unit where focus is on safe equipment handling and staffing- Coach staff members and provide valuable career development insight to team which handles various duties, including supervisors and agents- Keep both the company goals and customer expectations in mind when overseeing daily operations- Properly address non-compliant behaviors within the team and impose corrective action as required.
Education
Western Governors University
Bachelor's degree, Marketing Management
2018
Skills
- Press Releases
- Digital Media
- Editing
- Video Production
- Strategic Planning
- Video Editing
- Public Relations
- Microsoft Excel
- Powerpoint
- Writing
- Final Cut Pro
- Broadcast
- Event Planning
- Radio
- Marketing Communications
- Television
- Management
- Team Building
- Microsoft Exchange
- Blogging
- Social Media
- Creative Writing
- Microsoft Office
- Sales
- Advertising
- Microsoft Word
- Research
- Public Speaking
- Event Management
- Journalism
- Entertainment
- Adobe Creative Suite
- Social Networking
- Multimedia
- Windows
- Customer Service
- Social Media Marketing
- Marketing
- Windows 7
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