Tyler Williams

Role
Product Owner at SoftwareOne
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Tyler Williams

Experienced IT Manager - Improving Efficiency and ensuring all technologies continue to…

Experience

  1. Product Owner

    SoftwareOne

    Apr 2019 — Present

    Responsible for the overall strategic responsibility for the engineering of Global Services across future workplace and productivity practices including- Developing mid and long term strategic services direction and vision​ - Direct and Plan the Global Service Portfolio - Translate the SoftwareONE vision and strategy into sets of service offerings​ - Control definition of skills set requirements​ for our global teams - Create and maintain the list of backlog items and prioritize them based on the overall strategy and business objectives - Map out project dependencies to inform the necessary sequence of development - Oversee identification of required resources for relevant services​ - Design the reference architecture for various solutions - Represent our customers and act as subject matter expert within SCRUM teams​ - Capture customer requirements and lead the implementation of engagements as part of engineering​ Our portfolio includes over 2.1 million managed Office 365 seats across 88+ countries.

Skills

  • Lync Server 2013
  • Vmware
  • Windows Server 2012
  • Genifax
  • Microsoft Forefront Tmg
  • Kerberos
  • Vmware Esx
  • Pki
  • Microsoft Exchange
  • Security
  • Microsoft Office
  • Windows Server 2008
  • Microsoft Office Communications Server
  • Disaster Recovery
  • Good Dynamics
  • Forefront
  • Spam Filtering
  • Xerox
  • At&T
  • Exchange Server 2013
  • Tmg
  • Windows 7
  • Lync
  • Mobile
  • Data Center
  • Nlb
  • Lync Server 2010
  • Good for Enterprise
  • Microsoft Exchange Server
  • Solutions Marketing
  • Secure Computing
  • Cloud Computing
  • Hyper-V
  • Verizon
  • Equitrac
  • Virtualization
  • Active Directory
  • Accuroute
  • Mobile Devices
  • Omtool

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Tyler Williams — Product Owner at SoftwareOne in Charlotte, NC, US | Unifers