Tyler To
Strategic Execution Lead @ Truist
- Role
- Vice President, Tcc Strategic Execution Lead at Truist
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tyler To
Strategy professional with 5+ years of experience driving business performance, execution, and transformation across multiple lines of business. Skilled in strategic planning, operating model design, stakeholder management, and data-driven analysis, with a focus on aligning strategy to measurable business results.I work across commercial and retail banking to improve client experiences, streamline operations, and strengthen performance. My background includes deep collaboration with call center teams and retail banking leaders to enhance customer engagement, operational efficiency, and service quality.Known for connecting strategy with execution, I partner with senior leadership to design and implement initiatives that drive growth, elevate the client experience, and position the business for long-term success.Expert in creating executive presentations and board-ready materials, developing business cases, and analyzing data to drive strategic and operational decisions.
Experience
Vice President, Tcc Strategic Execution Lead
Jun 2025 — Present
Manage a team of Project Managers, Data Consultants and Analysts. Lead Change Management for Business, including governance and execution of projects.Lead consolidation of overall Call Center portfolio and provide support in execution for prioritized projects. Developed and delivered performance and risk scorecards for frontline teammates, clearly identifying and reinforcing desired behaviors.Create executive level presentations for Operating Council members.
Education
University of North Carolina at Charlotte
Bachelor of Science - BS, Finance - Risk Management
2016 — 2020
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