Tyler Hoh
Software Dev | LLMs, Backend Development, & API Design | Autonomous Vehicles
- Role
- Fleet Operations Support Specialist at Zoox
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Tyler Hoh
I\'m Tyler, a Backend Software Engineer with 2 years of experience building scalable solutions in the healthcare and financial industries. I began my career at Cognizant as a Developer/Analyst, where I published tabular datasets for healthcare clients and mentored new hires on client programming projects. I also developed full-stack proof-of-concept applications, which strengthened my Java and JavaScript skills and prepared me for my next role.At Fidelity Investments, I served as the primary Software Engineer for a team of five engineers on the Fund Actions project. This project automated actions and changes to contributions on client employee retirement accounts—a process that traditionally required manual auditing. By overhauling a defunct codebase and delivering an automated solution to production, we significantly improved operational efficiency and reduced manual errors. Given that Fidelity manages over 48 million retirement accounts, this automation had a meaningful impact on streamlining financial auditing processes.
Experience
Fleet Operations Support Specialist
Jun 2025 — Present · San Francisco, CA, US
In my role at Zoox, I supported both internal development fleets and customer vehicles, ensuring software and hardware readiness in a dynamic automotive setting. I partnered with cross-functional teams to diagnose and resolve complex vehicle system issues. My contributions included managing issue reports and collaborating with stakeholders to drive timely resolutions.• Provided hands-on testing for internal development and customer vehicles in a fast-paced automotive autonomous EV environment. • Collaborated with software, hardware, and validation teams to troubleshoot to reproduce, log, and escalate software defects affecting vehicle autonomy systems.• Run diagnostic tests on autonomous vehicles prior to start of service.• Diagnosed software and hardware problems using diagnostic tools to ensure vehicle readiness.• Document live autonomy system errors and edge-case failures in real-time fleet operations.• Support operational tooling improvements for internal applications.• Contribute feedback on telemetry logging and system observability improvements for production vehicles.
Education
San Francisco State University
Bachelor of Science - BS, Computer Science
2018 — 2021
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