Tyler G. Wright
Sales Support Specialist @ GreatNeckTools
- Role
- Post Sales Specialist - Tool & Equipment at GreatNeckTools
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Tyler G. Wright
With a proven track record in Inside Sales, Account Management, and Service-Based Sales, I bring close to 10 years of experience helping customers succeed across multiple industries. My background spans Equipment Rental, 3D Machine Control, HVAC/R Service, Wholesale, Parts, Automotive Tools & Capital Equipment for Aftermarket and Automotive Shops. I thrive in roles where building relationships, understanding customer needs, and delivering tailored solutions are key. Known for my ability to support sales teams, manage accounts effectively, and drive growth, I enjoy turning challenges into opportunities and helping organizations exceed their goals.Whether it’s providing technical product knowledge, supporting complex sales cycles, or ensuring seamless customer service, I’m passionate about delivering value and building long-term partnerships.
Experience
Post Sales Specialist - Tool & Equipment
Jun 2025 — Present · Memphis, TN, US
Order Fulfillment & CoordinationOversee and manage the complete post-sales process from order confirmation to delivery.Ensure timely and accurate fulfillment of customer orders in coordination with logistics and warehouse teams.Pricing & AvailabilityConfirm and validate pricing details for all post-sales transactions.Monitor inventory levels and product availability to ensure accurate communication with customers and sales teams.Shipping & LogisticsCoordinate shipping schedules and methods to meet customer delivery expectations.Resolve shipping discrepancies and proactively communicate delays or issues.Customer & Internal CommunicationServe as the primary point of contact for post-sales inquiries from customers, sales representatives, and internal departments.Provide timely updates and resolutions to customer concerns related to post-sales activities.Process ImprovementIdentify opportunities to streamline post-sales processes and enhance customer satisfaction.Collaborate with cross-functional teams to implement best practices and improve workflow efficiency.
Education
Northwest Mississippi Community College
Associate’s Degree
2013 — 2016
Southaven High School
HS Diploma
2007 — 2011
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