Tyler Elston
Strategic IT Leader | Orchestrating Scalable IT Solutions | Driving Digital Transformation | Director of Professional Services
- Role
- Chief Technology Officer at SJA Solutions
- Location
- Rockford, MI, US
- LinkedIn followers
- 500 followers
About Tyler Elston
Providing our clients with a strong background in IT, systems, and storage engineering.
Experience
Chief Technology Officer
Jun 2022 — Present · Grand Rapids, MI, US
Maintain key vendor relationships on behalf of SJA Solutions.• Manage and oversee various departments including a group of technical engineers, project management, client relations, account managers, and security team. • Developed leading and lagging KPI scorecards for each department and role. • Oversaw several large projects to migrate RMM, EDR, MDR, spam filters, and backup solutions to new solutions for internal use and client use.• Own research and development of new products and services.• Built new 3CX VOIP, Managed Vulnerability, and Managed Risk product offerings. • Develop technical implementation standards for product stack.• Provide internal technical training to all technical staff. • Act as highest tier technical escalation in the company. • Oversee departmental processes that affect inter-department communication, project design, project delivery, service delivery, and security program.• Provide quick open and honest feedback to direct reports.
Education
Grand Rapids Community College
A.A, Emphasis on Computer Information Systems
2008 — 2010
Ferris State University
B.S, Computer Information Systems
2010 — 2012
Central Michigan University
M.S, Project Management
2018 — 2020
Skills
- Phpmyadmin
- Computer Hardware
- Troubleshooting
- Technical Support
- Internet Troubleshooting
- Computer Network Operations
- Os X
- Css
- Windows Xp
- Dreamweaver
- Lan-Wan
- Html
- Software Installation
- Vmware Horizon
- Sql
- Vdi
- Networking
- Microsoft Sql Server
- Sdlc
- Jquery
- Computer Repair
- Microsoft Office
- System Administration
- Zencart
- Cisco Ucs
- Computer Hardware Installation
- Wordpress
- Firewalls
- Php
- Quickbooks
- Email Clients
- Active Directory
- Xp
- Windows Server
- Router Configuration
- Databases
- Antivirus
- Windows
- Windows 7
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