Tyler Alexis

About Tyler Alexis

Senior Business Analyst with 7+ years of experience specializing in data analytics and business intelligence for Finance and HR organizations. Advanced expertise in SQL, QuickSight, and analytics automation, with proven success reducing reporting time from weeks to hours. Track record of leading high-visibility projects analyzing workforce data for 1MM+ employees and managing $1BB+ in OPEX. Demonstrated ability to transform complex datasets into strategic insights that drive executive decision-making.

Experience

1. Sr Business Analyst

   Amazon

   Jul 2023 — Present · Seattle, WA, US

   Centralized Reporting Infrastructure: Led the development of a central reporting table structure and CI/CD development system in collaboration with BIE and DE teams. This initiative eliminated hours of weekly data reconciliation efforts across the organization, establishing a single source of truth for key metrics reviewed by senior leadership. • Cross-functional Data Alignment: Led collaboration with Forecasting, Capacity Planning, and Workforce Management teams to streamline data flow, ensuring consistent reporting to stakeholders across the organization. • Automated Reporting Solutions: Built SQL datasets and QuickSight dashboards to automate Capacity Planning and Workforce Management reporting. This solution provides real-time insights on headcount, production ratios, agent efficiency, and contact center service levels. Prior to automating these reports, the workload was managed by six full-time employees. • Knowledge Sharing and Best Practices: Conducted regular learning sessions for Business Analysts across the organization, focusing on reporting best practices and introducing new AI tools for internal use, fostering a culture of continuous improvement and innovation. • Executive Reporting: Compiled and presented monthly customer satisfaction reports for SVP, CEO, and Board of Directors review. Managed the end-to-end process including data aggregation, narrative collection from service leaders, and facilitating review sessions with VP and senior leadership.

Skills

• Motion Graphics
• Photoshop
• Social Media
• Ilife
• Leadership
• Graphics
• Photography
• Windows
• Microsoft Office
• Advertising
• Keynote
• Final Cut Pro
• Adobe Creative Suite
• Customer Service
• Digital Media
• Os X
• Ios
• Television
• Adobe Photoshop
• Mac
• Time Management
• Design
• Graphic Design
• Video Editing
• Iphone
• Iwork