Tyler Viviano
Account Manager @Taylor Corporation
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WORK HISTORY
Account Manager @Taylor Corporation
Sacramento, CA, US
Taylor provides a diverse set of products, services and technologies to power the potential of the world’s leading brands. Using the latest printed and digital methods, we facilitate marketing communications of all types for businesses and consumers across a wide range of industries. You’ll see our solutions in. see more
EDUCATION
Art Institute
Bachelor of Science
SKILLS
ABOUT TYLER VIVIANO
Customer Success Manager with 8+ years of experience owning commercial, mid-market, and enterprise SaaS portfolios valued up to $10M+ ARR. Proven track record driving 95%+ retention, consistent expansion revenue, and 96%+ NPS through strategic onboarding, QBRs, and executive stakeholder engagement. Experienced partnering cross-functionally with Sales, Product, and Support to reduce churn, increase adoption, and maximize customer lifetime value. Expert in Salesforce, Gainsight, and data-driven customer lifecycle management.
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