Tj Armstrong

Assistant Vice President, Global Operations Military Development Program @Bank of America

Jacksonville, FL, US
MOBILE NUMBERS
+18•••••••86

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WORK HISTORY

Feb 2024 — Present

Assistant Vice President, Global Operations Military Development Program @Bank of America

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The Global Operations Military Development Program is designed to give our veteran leaders the opportunity to successfully leverage military experience and skills in our corporate environment.The program is designed to give associates the necessary tools to further manage their professional development, realize their future potential, and maximize their contributions to Bank of America. The program focuses on operational line of business functions within Bank of America. Participants will be involved in a variety of activities designed to foster teamwork, encourage networking, and demonstrate Bank of America\'s vision and culture. Participants are given the opportunity to attend program events and will be encouraged to further develop leadership skills by leading initiatives, teams, and strategy.

EDUCATION

2008 — 2008

Maneuver Support Center of Excellence

Advance Leaders Course

2010 — 2010

Maneuver Support Center of Excellence

Senior Leaders Course

2013 — 2017

Trident University International

Bachelor of Applied Science (B.A.Sc.)

2020 — 2024

Trident University International

Masters of Science

ABOUT TJ ARMSTRONG

As an Operations Management Professional I am proud to bring 15+ years of experience in directing day-to-day operations, translating complex operational concepts into action plans, and leading teams through ambiguity and real-world crises. Throughout my career, I have counseled employees on a variety of subjects, led teams of 20+ personnel, and implemented risk management efforts to protect organizational assets. Training management and leadership experience with a reputation for exceeding most challenging organizational goals, objectives, and complex assignments. Strong interpersonal and communication skills, including both written and verbal. I have had measurable results while serving in a well diverse, dynamic, fast - paced environment. I have a Bachelor of Applied Science (B.A.Sc.) focused in Human Resources Management and Services from Trident University International. I take pride in being a dedicated and well-spoken veteran, who wishes to continue a career with an organization that will utilize my management, supervision, and leadership skills to benefit mutual growth and success. I enjoy sports and traveling the world on my off time and most importantly maintaining a mental and physical balance. WHAT I\'M GOOD AT1⃣ CUSTOMER ORIENTED: Builds and leads the best teams by developing empathy for and learning the customer’s pain points inside and out.2⃣ OWNERSHIP: Strong sense of commitment for product, end-to-end. Ridiculously high standards. Highly self critical and eager to learn more.3⃣ IMPACT DRIVEN: Results oriented. Maniacally focused on what matters to move the needle. 4⃣ LEADERSHIP: Tailors leadership style towards the team. Embraces diverse perspectives while inspiring and motivating. Effective and articulate communicator.5⃣ STRATEGIC MINDSET: Develops a bold and innovative long term vision with a strategy and roadmap to achieve it.6⃣ ANALYTICAL: Critical thinker with an ability to structure and solve problems in ambiguity. Strong analysis and synthesis skills.7⃣ ENTREPRENEURIAL: Proactive, has a bias for action; gets stuff done by taking calculated risks and being scrappy where necessary.KEY COMPETENCIES:| Risk Mitigation | Training and Development | Policy Implementation | Communication Skills | Operational Management | Data Collection and Tracking | Teamwork | Customer Service | Time Management | Safety Management in the Workplace

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