Tyler Reynolds
Cybersecurity Analyst | Security+ | CySA+ | Pentest+ | CCNA | ISC2 SSCP | BTL1 | AZ-900 | AWS CCP | ITIL v4 Foundation | Log Analysis & SIEM
- Role
- Business Technical Support at Metronet
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Tyler Reynolds
An individual passionate about cybersecurity and continuous learning 🧠…
Experience
Business Technical Support
Sep 2025 — Present
Support business clients in maintaining secure and reliable network connectivity across services such as managed Wi-Fi, HPBX, and dedicated internet- Diagnose and mitigate issues involving TCP/IP, UDP, DNS, and DHCP, applying network troubleshooting principles aligned with security best practices- Assist customers with secure configuration of VLANs, subnetting, and LAN/WAN connections to reduce exposure to misconfigurations and unauthorized access- Collaborate on routing adjustments using BGP, EIGRP, and OSPF to enhance network resilience and availability- Identify potential security risks and escalate suspicious network behavior or access patterns to appropriate internal teams.
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