Tyler Patterson

General Manager Veterinary Software and Services @IDEXX

Portland, ME, US

Improved overall profitability and customer satisfaction by leading strategic portfolio of six diverse product lines across North America, Europe, and Asia Pacific regions. Drove portfolio rationalization and subsequent topline growth by transforming Rule of 40 by 100 points through organizational and strategy changes. Management over a wide range of products, including SaaS PIMS, workflow optimization tools, referral veterinarian communications, hardware, and supplies worth $60M+ in annual revenue. Managed 40+ person global salesforce focused on SaaS sales over-delivering $10M annual goal. Provided leadership to multi-discipline international teams in direct and matrixed functions across the customer lifecycle. Responsible for annual strategy, budget, as well as revenue and profit achievement, while focusing on IDEXX’s largest enterprise customers in North America, Europe, and APO.