Tyler North
- Role
- Sr Product Manager at 1-800 Contacts
- Location
- Bountiful, UT, US
- LinkedIn followers
- 500 followers
About Tyler North
As an e-commerce product leader at 1-800 Contacts, I drive strategy and development for…
Experience
Sr Product Manager
Jun 2019 — Present
I lead a cross-functional team to serve all website visitors and customers for 1-800Contacts.com, setting all-time (25 year) records for online revenue, orders, conversion, and AOS. As part of the e-commerce team we drive the core of the business forward. My team drives customer interviews and deeper customer insights so we can improve experiences with our brand and products. We are leading the implementation of a new content management system (CMS) and customer data platform (CDP) that is transforming our e-commerce experience and taking our revenue to the next level. I lead a team that is working across all of our storefronts (web, mobile apps, call center app) to deliver personalized and segmented experiences through AB testing and customer data.
Skills
- Leadership
- Sql
- Software Documentation
- Analysis
- Data Analysis
- Team Leadership
- Microsoft Office
- Microsoft Excel
- Databases
- Online Marketing
- E-Commerce
- Agile Project Management
- Product Management
- Technical Writing
- Troubleshooting
- Marketing
- Database Design
- Management
- Teamwork
- Business Analysis
- Training
- User Experience
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