Tyler Monroy
Revenue Operations, Team Leadership & Guest Experience
- Role
- Membership Concierge Leader at Life Time Inc.
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Tyler Monroy
Operations and hospitality leader with progressive experience at a Forbes Five-Star destination resort. Currently managing reservations at Terranea Resort, where I lead a 12-person team responsible for call center performance, direct booking revenue, and KPI reporting. Previously managed Terranea’s full spa operation, including an 82-member team, a $6M annual budget, and 27 vendor partnerships. I’ve held four roles at Terranea over four-plus years, advancing from Fitness Attendant to department-level management. My background in Kinesiology and Health Science grounds my approach to hospitality in service outcomes, guest wellness, and data-informed decision-making. I develop reporting tools, automated workbooks, and operational dashboards that give teams and leadership clear visibility into performance. I’m most effective in roles that combine people leadership with process improvement and measurable results. Open to opportunities in operations leadership, revenue management, membership and sales leadership, and fitness or wellness management.
Experience
Membership Concierge Leader
Apr 2026 — Present · Laguna Niguel, CA, US
Education
University of La Verne
Bachelor of Science (B.S.), Kinesiology - Health and Human Performance
2013 — 2017
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