Tyler McGary

Head of Workforce Management

Role: Head of Workforce Management at Cinch Home Services
Location: Oak Ridge, TN, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Tyler McGary

Very goal oriented and driven. Passionate about my work and hobbies.

Experience

Head of Workforce Management
Cinch Home Services
Feb 2023 — Present
Leading the workforce management team in planning, scheduling, and real time. Setting strategic vision to align with company goals.

Education

Idaho State University
Inprogress, Business Administration, Management and Operations
2004 — 2006
Fort Hays State University
Bachelor's degree, Organizational Leadership
2018 — 2023

Skills

Bpo
Call Center
Transition Management
Workforce Management
Process Migration
Copc
Service Delivery
Iex
Sla
Team Management
Contact Centers
Attrition
Leadership
Management
Call Centers
Process Improvement
Customer Satisfaction
Customer Service
Team Building
Coaching

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