Tyler Masker
Business Operations Leader | Strategic Execution | Process Optimization | Wealth Management
- Role
- Director, Enterprise Operations at Osaic
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tyler Masker
I am a results-driven Business Operations Leader with a proven track record of driving…
Experience
Director, Enterprise Operations
May 2024 — Present · New York, NY, US
Managed workstreams for a $650M merger, leading data transformation, platform conversion, and process alignment. • Executed enterprise integration strategy, aligning business functions to mitigate risk and ensure day-one operability.• Led a team overseeing licensing and registration for 11k financial professionals managing $700B in assets.• Spearheaded efforts to standardize processes and procedures while developing production KPIs.• Drove communication and workflow optimization initiatives that reduced departmental processing time.• Executed enterprise integration strategy, aligning business functions to mitigate risk and ensure day-one operability.• Optimized workflows and standardized departmental communications, significantly reducing processing time. • Standardized procedures and implemented KPIs to track departmental performance, increasing SLA adherence.• Directed data/process mapping for platform conversion, ensuring data integrity and reducing production issues.• Mitigated policy conflicts and system gaps through structured risk assessments and remediation plans.• Spearheaded root cause analysis and remediation efforts to strengthen data privacy controls and reduce incidents.• Transformed and validated bulk data and documentation for system conversion with minimal error rate post-migration.• Maintained team performance and met all critical deadlines during 10-month organizational transition.
Education
Fox School of Business at Temple University
Bachelor of Business Administration (BBA), Marketing
2013 — 2017
Temple University
Minor, Political Science
2013 — 2017
Skills
- Customer Service
- Public Speaking
- Project Management
- Strategic Planning
- Team Leadership
- Microsoft Office
- Crisis Management
- Critical Thinking
- Interpersonal Communication
- Writing
- Office Administration
- Research
- Time Management
- Leadership
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