Tyler Lorinser
Knowledge Manager @Implantbase
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WORK HISTORY
Knowledge Manager @Implantbase
Writer of clear and concise procedural content for different audiences of varying technical knowledge- Works closely with Engineering, Project Management, and Customer Success teams to develop better understanding of the product- Translates complex product information into simple, polished, and engaging content- Collaborates with and integrates AI tools into existing knowledge management systems- Implements AI tools to generate articles for both internal and external help center users ensuring a high standard of accuracy, clarity, and accessibility- Works with AI systems to review data for accuracy, accessibility, and engagement- Evaluates current content and develops strategies for updates and improvements- Works with the Development team to identify and create user documentation for new features and software releases- Maintains and develops the online knowledge base- Assists with the creation of customer and employee training materials- Creator of customer release note notifications- Evaluates the product for continuous improvement, quality assurance, and/or future feature development.
EDUCATION
University of Minnesota-Duluth
Bachelor of Arts (B.A.)
Chaska High School
High School Diploma
SKILLS
ABOUT TYLER LORINSER
Knowledge Manager
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