Tyler Lorinser

Knowledge Manager @Implantbase

Grand Forks, ND, US
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Sep 2024 — Present

Knowledge Manager @Implantbase

View department →

Writer of clear and concise procedural content for different audiences of varying technical knowledge- Works closely with Engineering, Project Management, and Customer Success teams to develop better understanding of the product- Translates complex product information into simple, polished, and engaging content- Collaborates with and integrates AI tools into existing knowledge management systems- Implements AI tools to generate articles for both internal and external help center users ensuring a high standard of accuracy, clarity, and accessibility- Works with AI systems to review data for accuracy, accessibility, and engagement- Evaluates current content and develops strategies for updates and improvements- Works with the Development team to identify and create user documentation for new features and software releases- Maintains and develops the online knowledge base- Assists with the creation of customer and employee training materials- Creator of customer release note notifications- Evaluates the product for continuous improvement, quality assurance, and/or future feature development.

EDUCATION

2010 — 2014

University of Minnesota-Duluth

Bachelor of Arts (B.A.)

2007 — 2010

Chaska High School

High School Diploma

SKILLS

Salesforce.comSasTeamworkWritingTeam-OrientedCustomer RetentionCustomer ServiceCustomer EngagementLeadershipStrategic PlanningMicrosoft OfficeSalesStrategic CommunicationsResearchCommunity OutreachHighly Detail OrientedSportsFacebookAnaliticalPowerpointMicrosoft ExcelPublic RelationsAmerican PoliticsNonprofitsData AnalysisClient ServicesTimely Decision MakingCollaboration SolutionsVideo ProductionCritical ThinkingInterpersonal CommunicationPolitical ScienceFundraisingTime ManagementEditingConsultingWordpressPerseveranceSocial NetworkingSocial Media Marketing

ABOUT TYLER LORINSER

Knowledge Manager

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Tyler Lorinser — Knowledge Manager at Implantbase in Grand Forks, ND, US | Unifers