Tyler Jacobs
Customer Excellence | Project Management | Leadership | Skills Training | Process Improvement
- Role
- Customer Excellence Manager at United Rentals
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tyler Jacobs
I am an accomplished training, projects, and process improvement manager with 20+ years of experience operating in a corporate contact center environment. I endeavor to create engaging digital content and to leverage new tools and technologies to foster an environment of continuous employee skills development.
Experience
Customer Excellence Manager
Nov 2023 — Present · Charlotte, NC, US
Education
Seneca Polytechnic
Computer Network & Technical Support
2002 — 2004
Sheridan College
Liberal Arts and Sciences, General Studies and Humanities
1997 — 2000
Skills
- Sap Erp
- Sales Operations
- Customer Service
- Forecasting
- Continuous Improvement
- New Business Development
- Jde Enterprise One
- Process Improvement
- Account Management
- Customer Relationship Management (Crm)
- Key Account Management
- Time Management
- Sales Management
- Training & Development
- Supply Chain
- Business Process Improvement
- Team Building
- Management
- Cross-Functional Team Leadership
- Microsoft Office
- Sales
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