Tyler Hillier

Service Advisor @Rusnak Auto Group

Arcadia, CA, US

Demonstrates automotive knowledge to customers to act as a liaison between the mechanic and the customer, providing cost estimates, answering to customer inquiries, and handling complaints and computer competencies to ensure and monitor quality and safe automotive care and communication. • Successfully manages vehicles in shop and provides updates with operative communication between technicians, shop foremen’s, managers, and clients to maintain accurate records. • Efficiently and professionally processes repair orders, internal orders, parts invoices, warranty claims, and other service work in accordance with Company and manufacture guidelines

Pasadena City College

Associate of Science - AS, Criminal Justice and Corrections

California State University, Los Angeles

Bachelor of Arts - BA, Sociology