Tyler Heath

About Tyler Heath

ExperienceOperations and process improvement specialist who has worked in a variety of industries (education, hospitality, military) and functional areas including general operations, customer service, facilities management, IT management, compliance, buyer side real estate and construction, transportation, food & beverage, hotel operations, information technology, retail, marketing, and military command and control. This work involved all aspects of program management from rollout to adoption including strategic and cultural transformation, integration with existing programs, training and education, leading process improvement teams, and sustainment.EducationMaster of Business Administration in Strategy, Entrepreneurship, and International Management from Vanderbilt University.Bachelor of Business Administration in Managerial Finance from the University of Mississippi.ServiceBoard member for The Jeff Cooper Legacy Foundation, a non-profit organization that provides scholarships for firearms training in the Cooper tradition as well as preserves his writings and personal collections for posterity.PersonalOutdoor activities including fly fishing, hiking, and athletics.SpecialtiesSystems BuildingData Driven Decision MakingProcess Improvement (Lean)People ManagementTeam BuildingCustomer Service

Experience

1. Chief Operating Officer

   Austin Achieve Public Schools

   Feb 2021 — Present · Austin, TX, US

   Reporting to the CEO, the COO is a central member of the leadership team, responsible for key operational functions that support Austin Achieve\'s mission. This includes 6 functional areas and over 100 of Austin Achieve’s 330 employees. The COO directly manages a team of 6 direct reports, with dotted line reporting of 3 Assistant Principals of School Operations, in overseeing school operations, child nutrition, transportation, procurement, student information systems, compliance and reporting, information technology, safety and security, segments of human resources, risk management, summer school session, school openings, and real estate, and construction. The COO ensures the strategy, planning, and execution of these operational functions and serves as a critical thought partner to the CEO and members of the leadership team.

Education

• Vanderbilt University Owen Graduate School of Management

  M.B.A

  2004 — 2006

• The Broad Center

  Master of Education - MEd

  2012 — 2014

• University of Mississippi

  B.B.A.

  1993 — 1997

Skills

• Marketing
• Data-Driven Decision Making
• Nonprofits
• Program Management
• Leadership
• Entrepreneurship
• Operations Management
• Crm
• Team Building
• Management
• Building Management Systems
• Project Management
• Lean Process Improvement
• Training
• Continuous Improvement
• Integration
• Retail
• Strategy
• Process Improvement
• Strategic Planning
• Customer Service
• Change Management
• People Management