Tyler Durham

About Tyler Durham

At Krispy Kreme, my focus as Senior Manager in Ecommerce is on driving growth and profitability through strategic initiatives. Recently, I spearheaded the turnaround of the Dark Shops Channel, leading to a 300% increase in sales. My efforts in optimizing third-party marketing strategies have also resulted in a significant 35% boost in third-party delivery sales.With expertise in Customer Relationship Management and third-party partnerships, my role has directly contributed to our team\'s success in renegotiating contracts and optimizing online platforms, which has led to substantial savings and improved order success rates. The skills honed during my tenure at Krispy Kreme and previously at Steak n Shake have established me as a proficient leader in ecommerce and digital strategy, dedicated to advancing the company\'s market presence and customer satisfaction.

Experience

1. Sr Manager Digital Marketing

   P.F. Chang's

   Jul 2025 — Present

Education

• University of Kentucky

  Bachelors

  2004 — 2008

Skills

• Event Planning
• Gift Cards
• Customer Service
• Social Media Best Practices
• Marketing
• Mobile Devices
• Online Marketing Analysis
• Web Analytics
• Customer Experience Management
• Websites
• Social Media Marketing
• Digital Strategy
• Social Media Roi
• Social Crm
• Online Marketing
• Google Analytics
• Management
• Buzz Monitoring
• Twitter
• Facebook Marketing
• Local Search
• Facebook
• Social Analytics
• Email Marketing
• Restaurant Management
• Social Listening
• Social Networking
• Restaurants
• Website Localization
• Social Media
• Online Campaign Management
• Social Technologies
• Digital Marketing
• Local Marketing
• Online Brand Building
• Digital Trends
• Marketing Agency
• Digital Media