Tyler Durand
Sr. Technical Product Manager | GenAI Products @ AWS | Enterprise AI, Agentic Orchestration, Analytics Platforms at Scale
- Role
- Sr Technical Product Manager & Analytics Insights Lead at Amazon Web Services (AWS)
- Location
- Spokane, WA, US
- LinkedIn followers
- 500 followers
About Tyler Durand
I build GenAI products that enterprise orgs actually use. Currently leading product strategy at AWS SMHS for executive-level AI analytics, agentic orchestration, and knowledge graph products serving daily users across the worldwide sales organization.Before this, I built AWS\'s data and analytics function for Global Risk Management from scratch. Hired 15+ engineers, scaled platforms to 80K+ licenses, saved $6M through consolidation, and shipped ML solutions in regulated insurance and healthcare environments.I care about building AI products with governance baked in, not bolted on. Background in mathematics, complex claims, and a decade of figuring out how to make data useful for people who don\'t want to think about data.
Experience
Sr Technical Product Manager & Analytics Insights Lead
Nov 2024 — Present · Seattle, WA, US
Lead GenAI product strategy for AWS Worldwide Sales sellers), owning executive analytics chat interface used by AWS and Amazon C-suite for revenue, pipeline, and service usage insights.Own product integration strategy across three GenAI products: executive chat interface, customer-level knowledge graph (40+ data sources), and text-to-SQL analytics engine connecting natural language to raw metric computation.Define and drive agentic orchestration strategy across tools and domains, building vision, roadmap, and architecture for cross-tool AI agent workflows serving the AWS sales organization.Built co-development framework and playbook to scale GenAI product adoption across AWS verticals, onboarding teams from a person org spanning multiple leadership layers and customer segments.Led enterprise analytics platform migration and consolidation, saving $6M through contract negotiation and service optimization while maintaining adoption across licenses and daily users.Partner directly with QuickSight product team on feature development, analytics improvements, and GenAI capability roadmap.
Education
CSU Bakersfield
Bachelor of Science (BS)
California State University, Bakersfield
Bachelor of Science - BS
Skills
- Commercial Insurance
- Microsoft Word
- Coaching
- Powerpoint
- Microsoft Excel
- Claims Management
- Team Building
- Claim
- Microsoft Office
- Workers Compensation
- Outlook
- General Insurance
- Training
- Claims Handling
- Leadership
- Strategic Planning
- Public Speaking
- Mathematics
- Customer Service
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