Tyler Simon

About Tyler Simon

Versatile, ambitious Human Resources leader with a proven record of accomplishments in union and non-union companies ranging from 500 to employees. Skilled partner to C-Suite leaders, trusted with continually expansive roles reporting to the Vice President, Consumer Experience (formerly to the CHRO). Highly respected for collaborative leadership in fast-paced, competitive environments. Adept at navigating ambiguity with an approachable, inclusive style that supports effective assessment and planning to resolve business issues. Creative thinker who strives for continuous improvement and innovation to maximize business value. Passionate about implementing people solutions that meet business objectives and employee needs at all levels.Industry experience includes Healthcare, Consumer Packaged Goods, Wireless, Consulting, and Retail. Dedicated support experience in Operations, IT, Corporate Functions, and Consumer Experience across domestic and global settings.Developed Skills: Transformational Change, Change Management, HR Strategy, Employee Engagement, Organizational Development, Leadership Development, Talent Management, Employee Relations, Labor Relations, and Organizational Communications.

Experience

1. Executive Director, Organizational Climate

   UChicago Medicine

   Jan 2020 — Present · Chicago, IL, US

   Head of Employee Engagement and Patient Experience responsible for enterprise listening strategies to enable improvements in the overall consumer experience. Scope included Employee & Labor Relations from 1/20 to 5/24. Patient Experience was added 10/24 with leadership restructuring.• Strategic Leadership: Direct the strategy for enhancing the UCM work environment to support overall business growth. Partner with executives to align sponsorship and resources for new initiatives and continuous improvement for programs; for example, a mission, vision and values redesign; launching comprehensive remote work capabilities; and campaigns and events that promote employee belonging.• Listening & Analytics: Lead efforts to systematically collect, analyze and use employee and patient feedback (i.e. surveys, focus groups, advisory councils, etc.) and oversee the action planning approach to drive improvements in the overall consumer experience.• Employee Engagement: Administer programs to enable leadership capabilities, enhance staff connection to the health system mission, and foster a culture where UCM is seen as a premier healthcare provider and employer of choice. Direct the selection and use of tools, resources, and events to enhance employee recognition system-wide.• Patient Experience: Direct learning and continuous improvement programs to enhance the patient experience across care settings within the health system. Collaborate with Nursing, Patient Access, Clinical Excellence and Support Services to enhance visibility of patient feedback and streamline integrated improvement efforts for consistent, high-quality patient interactions.• Employee & Labor Relations: Oversaw the organization’s response to employee issues, and union grievances and petitions. Supported leaders managing in a unionized environment (approx. represented employees). Facilitated labor contract negotiations and policy enforcement in collaboration with Legal and senior business leadership.

Education

• Vanderbilt University

  Bachelor of Science, Leadership & Organizational Development

  1999 — 2003

• Northwestern University

  Master of Science (MS), Learning and Organizational Change

  2008 — 2011