Tyler Brooks

About Tyler Brooks

I’m a results-driven Director of Salesforce Enterprise Architecture with a passion for turning complex business challenges into scalable, secure, and transformative Salesforce solutions. Over the past 7+ years, I’ve led cross-functional global teams through every stage of digital transformation, from strategy and architecture to delivery and optimization, across industries including manufacturing, legal services, and technology.Most recently, I’ve directed multi-disciplinary onshore and offshore teams (8–30 members) in architecting over 15 enterprise-scale Salesforce implementations spanning Sales, Service, Manufacturing, Field Service, and Revenue Cloud. My leadership has helped organizations modernize their platforms, streamline operations, and unlock actionable insights through CRM Analytics, MuleSoft, and AWS/GCP integrations.I’m particularly proud of developing 18 proprietary Salesforce accelerators, reducing project delivery time by 40%, and architecting high-impact data and integration frameworks connecting Salesforce to ERP systems like SAP, Oracle, and IFS. I’ve also championed DevOps maturity across multiple organizations using tools like Copado, Flosum, and Gearset, ensuring continuous delivery and deployment excellence.With 17 Salesforce certifications, including Application Architect, System Architect, and AI Specialist, I bring a balance of deep technical expertise and executive-level communication, translating complex architecture into strategies that drive business outcomes.Above all, I’m passionate about mentorship, innovation, and building teams that thrive on collaboration and continuous improvement. My mission is simple: help organizations architect what’s next, smarter, faster, and at scale.

Experience

1. Director, Salesforce Enterprise Architecture

   Alithya

   Jun 2024 — Present