Tyjanae Nelson

About Tyjanae Nelson

Detail-oriented Data Entry Specialist with experience in healthcare, technical support, and case management. Skilled in high-volume data entry, database management, and accurate record keeping while ensuring confidentiality and compliance with HIPAA, Medicaid, and Medicare guidelines. Proficient in Microsoft Office Suite (Excel, Word, Outlook), Salesforce, and multiple CRM and EHR platforms. Adept at data analysis, reporting, scheduling, and documentation with strong typing speed and accuracy. Experienced in supporting cross-functional teams, processing large datasets, and streamlining administrative workflows to improve efficiency. Recognized for precision, adaptability, problem-solving, and accountability—committed to delivering accurate, timely, and reliable results to support organizational success.

Experience

1. Global Service Center Specialist

   Geoblue

   Oct 2025 — Present

   Manage member, provider, and broker requests via phone and email• Facilitate healthcare access for international members across global networks• Average 5.3 tasks per hour, demonstrating strong productivity and task management• Collaborate daily with multiple departments to resolve service issues• Support new lines of business through ongoing training and adaptability

Education

• Cabrini University

  Coursework toward Bachelor’s Degree (not completed), Social Work (Minor: Leadership)