Tyrone Hayles
PMP, CIPM, PSPO II, PSM II, SAFe, CSM, ITIL | Program & Transformation Leader | Cybersecurity & Data Privacy | Speaker, Mentor & Coach | Empowering Organizations to Deliver Secure, Agile, and Scalable Business Outcomes
- Role
- Software Delivery Manager at Interface Systems
- Location
- Springfield, MA, US
- LinkedIn followers
- 500 followers
About Tyrone Hayles
Versatile Tech, GRC/Cyber & Business Leader (Former Operations Director - Client Services, Data Centers, MIS, Technology, Field Services [Tech, Sales & Marketing], Network Communications, Business Continuity, Warehouse/Supply Chain, Customer Care, Data Centre). Managed $100M+ budgets for Global firms & Gov. Launched 15+ products, 3 businesses, 50+ projects, worked with 1 startup, 3+ M & As.Organizations engage me to solve complex problems, lead major change initiatives, and deliver measurable results. I thrive at the intersection of technology, governance, and people. Over the last decade, I’ve led digital transformations, cybersecurity programs, and IT governance initiatives that not only deliver compliance and efficiency but also empower people to succeed.Highlights of my journey: Rescued multimillion-dollar programs by embedding Agile and governance best practices. Directed enterprise privacy and compliance programs across banking, lottery gaming, manufacturing and technology. Mentored professionals globally, helping them transition into leadership & technology roles. I believe transformation is not just about systems — it’s about building resilient teams, fostering trust, and aligning technology with human potential. My career is defined by rescuing stalled projects, embedding Agile practices, and aligning IT strategy with business outcomes. I’ve led product/GTM, regulatory compliance programs (AML, Data Privacy, GRC), FinTech transformations, and enterprise IT modernization across multinational organizations.
Experience
Software Delivery Manager
Mar 2026 — Present · Springfield, MA, US
Education
University of Leicester
Diploma, Management
Excelsior Community College
Management Information Systems
Calabar High School
Business/Arts
Babson College
Babson Executive Education, Leadership and Influence
University of Oxford
Advanced Diploma, Data and Systems Analysis (IT Systems Analysis and Design)
Meadowbrook High School
Business
Skills
- Customer Service
- Testing
- Training
- Process Improvement
- Sales
- Business Process Improvement
- Operations Management
- Business Intelligence
- Integration
- Management
- Team Building
- Program Management
- IT Operations
- Intrapreneurship
- Software Documentation
- Social Entrepreneurship
- Strategy
- IT Management
- Start-Ups
- Itil
- Marketing
- Security
- Strategic Planning
- Vendor Management
- Project Management
- IT Service Management
- Change Management
- Business Analysis
- Troubleshooting
- Call Centers
- Business Development
- Information Technology
- System Administration
- Databases
- Budgeting and Cost Containment
- Technology
- Team Leadership
- Quality Assurance
- Telecommunications
- Analysis
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