Tyese Knighten

About Tyese Knighten

Dynamic retail professional with a proven ability for maximizing results and building…

Experience

1. Omni Store Manager

   Bevmo

   Oct 2021 — Present · Juripa Valley, CA, US

   Oversee all aspects of omni location to include retail store operations, e-commerce sales channels and third-party delivery. Achieved 10-15% sales comp increases first 3 quarters of 2022, placing top 10 in region and top 2 in district. Achieved sales comp increase of 20% in December 2022, which resulted in achieving #8 in the company by motivating team to achieve and exceed goals by establishing accountabilities, clarifying expectations, monitoring, and reviewing performance and providing timely and relevant feedback. Achieved 90% or better for past 2 years on Customer Surveys through continued bi-weekly one-on-ones with team which included training, role-playing and product knowledge, etc. Achieved #1 in District in Wine Sale 2022 by thinking outside of the box and reaching out to companies, realtors, etc, about the sale, breaking the pattern of my store being at the bottom of the district for this event. Address personnel and performance issues through coaching, verbal and written warnings, progressive discipline and termination when needed. Provide leadership and guidance to the team which helped change the culture in the store, resulting in motivated and productive associates. Analyze sales weekly and performing mini audits in departments to ensure that Beer manager is ordering the correct product, resulting increase in Beer and Wine Departments of 15% quarterly. Develop and maintain key relationships with vendors. Manage controllable expenses, labor budgets, and identify opportunities to increase contributions.