Tyeisha Bennett

City Research Scientist Clinical Informatics @NYC Department of Health and Mental Hygiene

US

Provide oversight for the management and enhancement of patient-facing applications, including Patient Portal, EMR, BPHC website, and Patient Appointments System Maintain user accounts for applications as needed.Work with the Director of External Affairs to and assist with website updates as needed.Serve as BPHC subject matter expert (SME) on technical and business functionality of all clinical applications, databases, and data exchange processes.Maintain the data dictionary for the Patient PortalTroubleshoot and mitigates application and end user problems (patients and users) in a timely manner.Use SQL skillset to assist with application troubleshooting and corrections to patient data.Perform User Acceptance Testing (UAT) of application deployments.Document workflows, processes, and training materials as necessary.Train staff in the use of new applications features and provides ongoing assistance in the use of clinical systems.Create applications release notes to communicates new system features to staff.Act as backup to unit staff as neededProvide application functionality demonstrations as needed.Comply with all Agency and Divisional policies and training requirements.Participate in Incident Command System (ICS) activities, including activations.

New Rocholle High School

High School Dipoloma , Health/Health Care Administration/Management

Monroe University

Associate's degree, Public Health

Monroe University

Master of Public Health - MPH, Epidemiology and Biostatics

Monroe University

Bachelor of Science - BS, Public Health