Ty Stephens
Senior Information Technology Analyst @Cactus Club Cafe
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WORK HISTORY
Senior Information Technology Analyst @Cactus Club Cafe
Kelowna, BC, CA
EDUCATION
Kelowna Secondary School
Dogwood Diploma
British Columbia Institute of Technology
Computer Information Systems Administration, Network Systems Administration
SD23 in partnership with BCIT - Dual Credit Program
Diploma of Technical Studies, Computer Information Systems Administration
SKILLS
ABOUT TY STEPHENS
I am an experienced Information Services Manager with over a decade of diverse industry experience, including construction, agriculture, and hospitality. I possess a wide range of knowledge and skills in enterprise systems and am particularly adept at troubleshooting end-user devices both remotely and on-site. I pride myself on my strong work ethic and ability to adapt and communicate effectively. I am a problem solver who takes advantage of opportunities and values building relationships with clients. I am confident that my skills and experience make me a strong candidate for technical management positions. I have demonstrated my ability to create and justify budgets, lead projects, and negotiate third-party contracts. Additionally, I have successfully maintained a range of systems and software, including virtualized enterprise environments, networking equipment, and ERP systems, with the expertise of a seasoned professional. In addition to my technical skills, I am proficient in various project management tools and I am also familiar with ITIL v3 and Cobit5 methodologies, ensuring that the IT department will be in excellent hands under my leadership.
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